• The Mercedes PRO Adapter:
    The retrofit solution.

    The Mercedes PRO Adapter is the compact hardware for retrofit. It can be inserted after the fact into selected Mercedes-Benz Vans models1, which are not yet designed for connectivity ex-factory. This gives you and your current vehicles access to the innovative world of connectivity from Mercedes PRO connect.

    The Mercedes-Benz Vito and Sprinter in front of hexagonal honeycombs
Advantages of the connectivity

Your advantages with the Mercedes PRO Adapter.

A fleet manager sitting in front of a monitor. The Vehicle Management Tool is subtly shown in the foreground.

Enhance the efficiency of your fleet with Mercedes PRO connect.

Mercedes PRO connect provides you with a high degree of transparency, control and support with the retrofit of the Mercedes PRO Adapter. The communication between fleet manager, driver and vehicle now makes it particularly easy for you to run your business much more efficiently.

  • Innovative connectivity in your current vehicle fleet

    For selected Vito and Sprinter models1.

  • A total of 5 Mercedes PRO connect services

    For an efficient fleet management.

  • Simple retrofit

    With the Mercedes PRO Adapter.

Our range of services

The five Mercedes PRO connect services at a glance.

    Hexagonal honeycomb containing icon for the 'Vehicle Status' service

    Vehicle Supervision

    Provides an overview of the status and usage of the vehicles in the fleet through transfer, processing and analysis of the vehicle data.

    Hexagonal honeycomb containing icon for the 'Vehicle Logistics' service

    Vehicle Operations

    Transfer of the location of vehicles as well as establishment of geofences that help keep the fleet manager informed when a vehicle enters or leaves a defined area, and information about the traffic situation.

    Hexagonal honeycomb containing icon for the 'Fleet Communication' service

    Fleet Communication

    Sending of messages, addresses and telephone numbers between the Vehicle Management Tool and the driver's Mercedes PRO Adapter App2.

    Hexagonal honeycomb containing icon for the 'Maintenance Management' service

    Maintenance Management:

    Information about upcoming maintenance and suitable offers available at the local Mercedes-Benz dealer.

    Hexagonal honeycomb containing icon for the 'Digital Driver's Log' service

    Digital Driver's Log

    A digital list of trips made helps to differentiate between business and private trips, thus simplifying tax returns.

Optimally connected

The three Mercedes PRO connect components.

The retrofit version from Mercedes PRO connect comprises three components that enable the communication between fleet managers, drivers and vehicles, and above all: make it easier. 

For vehicles

The interface.

The Mercedes PRO Adapter creates transparency in fleet management.

The Mercedes PRO Adapter

A gateway to the world of connectivity.

The Mercedes PRO Adapter is our first compact hardware solution that prepares vehicles for use of the Mercedes PRO connect services and therefore for the innovative world of connectivity.

The Adapter is inserted into the vehicle's OBD-II interface. It provides valuable vehicle data that can be easily transmitted, processed and evaluated. As a communicative bridge between the Vehicle Management Tool and the Mercedes PRO Adapter App2, the Mercedes PRO Adapter affords access to the many advantages of Mercedes PRO connect. This makes the Mercedes PRO Adapter a win-win situation for fleet managers and drivers. After all, more effective networking and information makes for smoother and more efficient day-to-day operations.

For admins & fleet managers

The control centre.

The Vehicle Management Tool gives the fleet manager a comprehensive overview of the entire fleet with precise filtering of the most important information.

Eine Flottenmanagerin sitzt frontal vor dem Schreibtisch. Im Vordergrund des Bildes sind digital Standorte der Fahrzeuge eingeblendet.

A constant eye on the fleet.

Far more efficient trip planning. The position of the vehicles and information about the traffic situation can be called up almost in real time. Geofencing and the specification of addresses, e.g. at the locations of important customers, give the fleet manager a better overview.

A fleet manager sitting at her desk. The Vehicle Management Tool is open on her screen.

Clear processing of the most important vehicle data.

Knowing the status of the vehicles can minimise downtimes. Based on the regularly transmitted vehicle status and the clear data processing, the fleet manager has a constant eye on everything.

For drivers

The direct line to the driver.

The Mercedes PRO Adapter App2 enables the driver to call up valuable vehicle and order-related information. Vehicle data is regularly transmitted to the Vehicle Management Tool, i.e. the fleet manager, in an automated process, which helps optimise business planning.

Smartphone screen showing the 'List of Journeys' function in the Mercedes PRO connect App

Fewer "bits of paper", more clarity.

The Digital Driver's Log is a convenient alternative to current log books. It enables the drivers to concentrate on their key tasks. The Mercedes PRO Adapter App records all trips and allows simple export. The driver's private trips are protected by selecting the "Private" option.

Smartphone screen showing the 'Fleet Communication' function in the Mercedes PRO connect App

Always fully informed.

Thanks to Fleet Communication, the Vehicle Management Tool can inform the driver reliably and efficiently from a central source. Messages, addresses and telephone numbers are reliably sent to the driver's mobile device via app. 2

Preview

An eye on everything: The Mercedes PRO connect components.

Vehicle Management Tool

Mercedes PRO Adapter App

Step by step

Your road to the connected fleet.

Mercedes-Benz Vito and Sprinter sitting side by side

This is how you get started with Mercedes PRO connect using the Mercedes PRO Adapter.

You want to retrofit your existing vehicles from Mercedes-Benz Vans with the Mercedes PRO Adapter? You will find helpful instructions, questions and answers as well as all the details about prerequisites and technical requirements related to setting up and using Mercedes PRO connect here  – in compact form and clearly arranged. 

Support.

mproconnect.irl@cac.mercedes-benz.com 00 800 3 7 77 77 77*
*You can reach us round the clock from Monday to Sunday.

1

The Mercedes PRO Adapter is available for the Vito 639 from 11/2010, for the Vito 447 from 10/2014 and for the Sprinter 906 from 04/2006. The Mercedes PRO Adapter cannot be used with Mercedes-Benz vans available ex-factory with the communication module (LTE) for digital services (JH3).
For vehicles with the "Continuous engine operation" feature (MW1) there are functional restrictions with the "Digital Trip Management" and Digital Driver's Log services. If the continuous engine operation feature is active, only one journey is recognised.

2

The driver is not allowed to operate the Mercedes PRO Adapter App while driving. Please observe your country's legal position on the use of smartphones while driving.